HEALTH: Stay in Touch With Loved Ones at Bournemouth Hospital


Royal Bournemouth Hospital has launched a new way to connect with family and friends staying in hospital amid the coronavirus pandemic. 

Since the coronavirus began spreading its way through the UK, hospitals have had to enforce restrictions on visiting patients on the wards, but the isolation has left people in need of another way to stay in touch with their loved ones in who are in hospital. Now, The Royal Bournemouth and Christchurch NHS Foundation Trust have launched a ‘Keeping in Touch’ email address so that friends and relatives can send letters, messages and even drawings to help cheer patients staying on the wards.

The email inbox is monitored by a group of volunteers, who will print the messages and pictures (in black and white) and deliver them to the recipient. 

Paula Shobbrook, Director of Nursing and Midwifery, said: “The visiting restrictions in place are an essential part of reducing the spread of the virus, which helps to keep our patients and staff safe. We understand that this separation is extremely difficult for our patients and their families and we have been working to offer alternative ways for patients to stay in touch with their loved ones. 

“We’re thrilled that the system is up and running and hope it will make a real difference to our patients and their family and friends are very grateful to those volunteers who are making this possible.” 

To use the service, send an email to the Keeping in Touch address. Please make sure you use the patient’s full name, address or date of birth, and the ward they are on in the email. If your email is received before noon on a weekday, your message will be delivered the same day. 
Alternatively, you can call patients in the hospital before 9pm or text them. You can also listen to Hospital Radio Bedside 24 hours a day, 7 days a week via their website and submit a song request for a patient by email
For further guidance on visiting and how to stay in touch with a loved one, visit the Trust’s website

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