LOCAL NEWS: Dolphin Centre gears up for reopening


From Monday 15 July 2020, non-essential businesses around the country will begin to reopen. In preparation, Poole’s Dolphin Shopping Centre has unveiled its plans to make shopping as safe as possible for the public and its staff. 

The Dolphin Shopping Centre is already open for essential items but will begin reopening its non-essential businesses from Monday 15 July, in line with the British Retail Consortium’s recommendations and the government’s guidelines. However, the change has meant the implementation of various new measures. 

After a review of the centre’s layout, walkways have been cleared and temporary commercial units removed to accommodate the social distancing space of two metres between shoppers, as well as a one-way route around the centre, clearly marked between designated entrance and exit points. 

There will be a limit on the number of shoppers allowed inside the centre, which staff will be monitor over time, asking shoppers to queue outside if necessary. 

Shopping Centre staff have undergone training to help them support the new measures, and have been provided with PPE to safeguard them while they work. In addition, the centre has invested heavily in cleaning resources, with contactless hand sanitiser stations now positioned around the building, and enhanced cleaning being carried out on a more frequent basis, especially where there are frequent touch-points, such as lift buttons. 

The public toilets will be open for use, as their recent refurbishment means they are now large enough to accommodate social distancing. 

Centre Manager John Grimmell, said: “The safety of our shoppers and staff is paramount and our centre team has worked tirelessly to support our essential retailers that have remained open during the lockdown.

“Now as we enter the reopening phase of non-essential retail, we are working in partnership with all our retailers, using Government guidance, to help them comply with our safety standards to provide a safe shopping experience for all customers. This is in addition to the measures that we are implementing at the centre. We have also taken practical advice from the British Retail Consortium and will continue to monitor and review the new systems in place and make adjustments as necessary. We urge shoppers to prioritise shopping safely and where possible, visit alone or in small groups if essential.”

For more information on the centre, including current opening hours, visit the Dolphin Shopping Centre’s website.


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