LOCAL NEWS: Together We Can: Council Launch Helpline for Vulnerable


BCP Council have launched a helpline as part of their new Volunteer Hub; a service that will provide support and assistance to vulnerable residents of all ages living in the area during the coronavirus outbreak. 

While those who are able to do so huddle in their homes during the lockdown, many are able to rely on family, friends or neighbours for essential items like food and medicine, but there are a great deal who have nobody. The Volunteer Hub has been created by BCP Council to support those who are vulnerable and without outside assistance. 

The dedicated helpline can offer assistance in a variety of ways, from arranging deliveries of food and drink or household supplies, to offering information and advice. There are even staff who can make regular calls to keep up the spirits of people who are isolating alone. 

Vikki Slade, BCP Council Leader, said: “We are delighted to launch the Volunteer Hub and dedicated helpline to support our most vulnerable residents across Bournemouth, Christchurch and Poole. 

“Through our Together We Can community response we have more than 1500 volunteers plus council staff who can help our most vulnerable residents with picking up food and household supplies, as well as provide a cheerful voice to break up those long days of self-isolation. 

“I know that this is a stressful and worrying time for everyone and there are some residents across our three towns who desperately need help with accessing food and every day household items.  I would encourage anyone who is in this position to call our dedicated helpline so that we can connect you with our volunteers and get you the support you need.”

The helpline is running now, so if you are in need of support, or know someone else who could use some help, call 0300 123 7052 between 8am and 8pm, seven days a week. 

If you’d like to volunteer your time to help, or if you want more information on the scheme, visit the Together We Can web page


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